Try the following and see which one works for you:ġ. The right solution will depend on the type of throttling you’re experiencing. How Can I Prevent Comcast Throttling? Here’s the good news: you’ve got options to get around ISP throttling. Wehe may collect some data, including your device’s operating system and your general location, so read the project’s consent form before installing the app. Reminder: Researchers at Northeastern University, University of Massachusetts Amherst, and Stony Brook University run the Wehe project. If Wehe displays Differentiation detected after a test, your ISP might be throttling your connection to that app. Simply choose which apps you’d like to test and wait for the results. You can download Wehe from its website, the Apple App Store, or the Google Play Store. Still no luck? An app called Wehe can help you check whether or not Xfinity is throttling your connection to apps like Netflix, Disney+, Amazon Prime Video, YouTube, and more. If you’re getting poor results with your speed test, using a VPN isn’t going to change that. Just remember that a VPN won’t improve your actual speed. If you turn on the VPN and your streaming experience improves or there’s less latency when you’re gaming, then it’s a surefire sign your ISP is applying content-based throttling. Contact your ISP to determine if there’s an issue with the connection in your area. Don’t see any improvement? Try the following step.ħ. Restart your device to see if the issue persists. Doing so will ensure you get the best possible connection.Ħ. Otherwise, position the device within a few feet of the router and away from obstructions like walls. Connect it to the router with an Ethernet cable, if possible. This lets you rule out possible network overcrowding or interference caused by having multiple devices connected at the same time. Take note, speed testing isn’t an indicator for content-based throttling because it uses a different port from your streaming or gaming activity.ĥ. Perform the test several times over a week to get a baseline of your average speed. You can use a free service like Speedtest to do this. If you see any improvement in how quickly pages and videos load after changing your DNS, then you can rule out ISP throttling.Ĥ. Switching to a different DNS server (e.g., Google, Cloudflare) may help solve this. While it doesn’t affect your overall internet speed, it can make some websites load at a snail’s pace. In some cases, your ISP’s DNS server does this translation process slowly and inefficiently. A Domain Name System (DNS) translates website addresses in text form (e.g., ) into IP addresses that computers can understand. Check your internet speed again and see if there’s any improvement. Most of the time, a simple restart may be enough to solve your internet speed problems as it clears the device’s short-term memory. Down Detector or a similar service can help you confirm this.Ģ. Sometimes, issues with the website or app will cause it to load slowly. Ensure the app or website you’re accessing is online. For now, follow these steps to troubleshoot your connection and check if you’re experiencing Xfinity throttling:ġ.
This isn’t 100% conclusive, though, since other factors could affect your connection speed, which we’ll discuss later in this post. How to Tell If Comcast Is Throttling You ISP throttling could ruin your date night.Ĭomcast might be throttling your connection if your internet speed constantly slows down during certain times of the day or when you’re accessing a specific app or website. In this article, we’ll show you how to tell if Comcast is throttling your connection, why it does it, and what you can and can’t do about it. While it can be fairly difficult to establish whether or not Comcast is throttling Netflix, for example, you can perform some tests to more or less confirm it and find your way around it. If you’re an Xfinity Internet customer and have noticed constant buffering when you’re streaming or lag when you’re gaming, it could be because Comcast is throttling your connection.